FAQ

We source our frames from premium suppliers in Italy and the UK, chosen for their craftsmanship, finish quality, and durability. Each frame is selected to complement the artwork and deliver a truly gallery-worthy presentation.

Our frames are designed to protect and enhance your print. Combined with our high-quality mounting and finishing process, the result is a piece that's ready to hang and built to last — no additional framing required.

Yes, many of our pieces are available as canvas prints or unframed wall art. You can choose your preferred format at the product level to suit your space and style.

Our prints are produced on premium substrates including museum-grade canvas and high-quality fine-art paper, using professional giclée printing technology. Every print is colour-calibrated to ensure vivid, true-to-screen results.

We offer a range of sizes to suit any space, from compact statement pieces to large-format wall art. Available sizes are listed on each product page — if you're unsure which size suits your wall, feel free to get in touch.

No. Every artwork is prepared at high resolution specifically for large-format printing. Our production process ensures crisp, sharp results regardless of the size you choose.

We currently offer a curated range of sizes. If you have a specific requirement, please contact us and we'll do our best to accommodate you.

We ship across the UK and Europe, with international shipping available on selected products. Delivery destinations and rates are shown at checkout.

 UK orders typically arrive within 3–7 business days. European orders may take 5–10 business days depending on your location. All orders are fulfilled and dispatched by our professional print partners.

Please note that these are estimated delivery times. Delays may occasionally occur due to carrier issues, public holidays, or customs processes that are outside of our control.

Every order is carefully packaged by our fulfilment partners using protective materials designed specifically for art prints and framed pieces — ensuring your artwork arrives in perfect condition.

Yes, all orders are sent with tracking. You'll receive a tracking number by email once your order has been dispatched.

UK customers will not incur any additional duties. For EU customers, orders may be subject to local VAT or import fees depending on your country. Any applicable charges are the responsibility of the recipient. We recommend checking your local regulations before ordering.

Yes! We offer free standard UK shipping on orders £100 and over on selected art and products.

A digital download is a high-resolution image file that you purchase and download instantly — no physical product is shipped. You can then print it yourself at home or through a local print shop.

Digital downloads are provided as high-resolution PNG or JPEG files, optimised for professional printing at a range of sizes.

You can print at home, at a local print shop, or through an online printing service. We recommend printing on quality paper or canvas for the best results.

Our digital downloads are licensed for personal use only. Commercial use, resale, or redistribution of the files is not permitted.

As our products are printed to order, we are unable to accept returns for change of mind. However, if your item arrives damaged or faulty, we will arrange a replacement or refund — please contact us within 14 days of receiving your order.

We're sorry to hear that. Please contact us either by writing to us at anthony@framedopoart.co.uk or by visiting our online returns and refunds website - Returns and Refunds within 14 days with a photo of the damage and your order number, and we'll arrange a replacement or full refund as quickly as possible.

Due to the nature of digital products, we are unable to offer refunds on digital downloads once the file has been accessed or downloaded. Please check the product details carefully before purchasing.

We accept all major credit and debit cards, PayPal, and Shop Pay. All transactions are processed securely at checkout.

As orders are sent to print shortly after being placed, we have a very short window to make changes. Please contact us immediately if you need to amend or cancel your order, and we'll do our best to help.

Yes! Gift cards are available in our store and make a perfect present for any art lover.

Yes — new customers automatically receive 10% off their first order on selected art. No code needed, it's applied automatically at checkout.